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UK's Leading Provider for Deposit Alternatives in Build-to-Rent

Faster mobilisation. Predictable stabilisation. Secured with flatfair.

← Watch our latest testimonial here.

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Who we work with

Screenshot 2025-10-14 at 11.30.02 Screenshot 2025-10-16 at 10.16.08 Greystar Screenshot 2025-10-14 at 11.29.26 logo Screenshot 2025-10-09 at 15.15.59 Screenshot 2025-10-09 at 15.15.26 Group-16 main-logo logo-DhZQlqa2 Screenshot 2025-10-09 at 15.16.08 Screenshot 2025-10-14 at 11.32.12 Screenshot 2025-10-14 at 11.33.48 Dandara-Logo

Top Benefits

Residents

No lump sum deposit.

Fair negotiation process
and access to government
authorised independent
adjudication.

Rewards on future
memberships for good
behaviour.

 

Operators

Let faster and reduce void
periods by decreasing the
upfront costs to tenants,
making your property more
accessible and marketable.

Up to twelve vs five weeks of
protection, plus free recovery
for any additional costs.

If there are any damages or
unpaid rent, operators are put
back in pocket within 10 days
of charges being agreed or
established.

 

Bonus Benefits

BTR is heading towards
a more “hotel” and “guest”
mindset. Inform and give back
to your tenants with flatfair
Easy to sell by letting agents
since it’s not an insurance
product.

Reduce admin time and cost
from deposit registration and
de-registration.

 

 

 

 

Here's what our BTR partners have to say:

Untitled design (6)

Our priority is making renting as simple and flexible as possible for our residents, and this partnership with flatfair helps us do just that. For some, finding the upfront cash for a deposit can be a challenge,  and flatfair’s deposit-free alternative will make the moving process easier. It’s important that our customers have as much choice as possible.

Mark Hawley, Operations Director at Placefirst

Untitled design (5)-1

We are here to make our tenants’ lives a little easier and our partnership with flatfair is an integral part of that goal. By offering simple solutions to contemporary living in our Friendly Homes, we hope to  continue to strengthen and grow in the UK.

Amit Kumar, Heimstaden’s Head of Operations – UK

Untitled design (7)

flatfair has been a great support to Greystar since 2018 and together we have grown and improved our service offering in our communities. flatfair and their deposit free option is a great selling tool and we see more and more residents benefitting from it as time goes on.

Eva Kiivit, Regional Operations Manager from Greystar

Untitled design (10)

Since launching with flatfair Deposits we have benefited from real time savings and are starting 2023 more efficiently. Our tenants love being offered a choice, and the team love how straight forward the deposit’s journey is now.

Nadine, Community Supervisor - Native Residential

Untitled design (9)

The ability to offer an affordable alternative that helps to reduce void periods has to be good thing for residents and landlords. Our experience with flatfair has been a good one delivering a high percentage flatfair tenancies to our tenants.

Tim Holden, Edmond de Rothschild REIM

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How our No Deposit solution fits into the lettings cycle…

moving_in

Checking in

1
Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a traditional deposit.
2
Once regular move-in checks have taken place, tenants also choosing No Deposit can secure their new home with just a debit card, paying a one-off check-in fee equal to 28% of a month's rent (+VAT).*

*Or £120 whichever is greater. Non-refundable and does not count towards any end-of-tenancy charges.

moving_out

Checking out

1
When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.
2
If a dispute arises, it can be resolved quickly and fairly with independent adjudicators who have extensive experience in handling end-of-tenancy disputes.*
3
Once charges are established and agreed with No Deposit, we can offer up to 10 weeks' worth of protection, and put landlords back in pocket within 10 days.

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

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BTR FAQs

What is flatfair's No Deposit?

flatfair No Deposit is the simple and safe alternative to security deposits. Instead, tenants pay a small check-in fee worth only 28% of a month's rent + VAT or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out. flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

What are the benefits of No Deposit?

With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. Landlords also get up to 5 extra weeks of protection compared to a security deposit and reduce move-in costs for tenants, which means much quicker move-ins.

How much does No Deposit cost?

It's completely free for landlords. For tenants, we charge a small check-in fee worth 28% of a month's rent (+VAT).

What's the big deal about flatfair's terms?

Our cutting-edge technology means your landlords will get paid any charges from tenant slip-ups within 10 days of charges being agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

Is flatfair insurance?

No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

How do I submit end of tenancy charges?

flatfair simplifies the charging and negotiation process between landlords and tenants. All you need to do is upload evidence and submit your charges directly on flatfair's easy-to-use online platform.

When does flatfair expire?

flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

Does flatfair require tenants to be referenced?

Yes, all flatfair members must meet our minimum referencing criteria.

What if my tenant doesn't accept charges made against them?

If a dispute arises, it can be resolved quickly and fairly with independent adjudicators who have extensive experience in handling end-of-tenancy disputes.

*Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Landlords are potentially subject to a £100 adjudication fee, which will be deducted from any final payment or charged only if the dispute proceeds to adjudication and the landlord’s charges are reduced significantly (by more than 25%) by the adjudicator. We also review disputes in advance and may recommend reducing or waiving charges if evidence is insufficient or the charges appear unfair. Only if the landlord proceeds against our advice,  will the fee apply.

How do I join?

Talk to our Business Development Manager Stephen Hogg at Stephen @flatfair.co.uk or get started on our website.