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All claims are handled directly by flatfair, with settlements paid within 21 business days of possession or tenancy end. (1)

Rent with confidence. We’ve got you covered.

What is flatfair Tenant Guarantor?
flatfair Tenant Guarantor helps tenants secure a home. Whether a tenant is new to the UK, a student, or doesn't meet standard affordability criteria, flatfair steps in as a guarantor — so they can rent with ease, and landlords can let with confidence.

  • International tenants with no UK credit file
  • Students without a UK-based guarantor
  • Professionals with thin or patchy credit history
  • Anyone who narrowly misses affordability checks
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Everything in one place

Keep all your end-of-tenancy solutions under one roof. From deposit alternatives to guarantor protection, flatfair brings it all together — making life simpler for agents, landlords, and tenants.

Works seamlessly with flatfair No Deposit

 

Works seamlessly with
flatfair No Deposit

flatfair Tenant Guarantor complements our No Deposit solution — helping tenants move in faster while still providing up to 10 weeks of protection for damages and dilapidations.

Trusted at end of tenancy

 

Trusted at end of tenancy

Thousands of landlords and agents already trust flatfair to deliver fair outcomes at the end of every tenancy. Our technology and experience ensure the best results for everyone involved.

What is Tenant Guarantor?

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Landlords are protected for:

1
Up to £100,000 in unpaid rent
2
Up to £10,000 in legal costs for eviction due to non-payment
3
All claims are handled directly by flatfair, with settlements paid within 21 business days of possession or tenancy end.
moving_out (1)

How It Works

1
Apply! If you don’t meet standard referencing, your agent can offer flatfair Tenant Guarantor as an option.
2
Pay your one-off fee. You pay a one-off guarantor fee (typically 3–6 weeks’ rent) directly to flatfair before moving in.
3
Move in with confidence. Once approved, flatfair acts as your guarantor for the tenancy term — covering rent payments to your landlord if needed.
4
Stay protected. If arrears ever occur, flatfair handles mediation and recovery, ensuring everything is managed fairly and efficiently.

See what our Landlords have to say...

I have been having considerable issues with receiving the payout of my RLP insurance claim due to the gross incompetence of a well known property management company managing my apartment and who are meant to be dealing with the case. (I would love to name and shame them so they can be avoided but I cannot.) This has resulted in a considerable delay and a lot of stress. Dean at flatfair has been assisting me greatly and has been doing his best to resolve the issue as to what flatfair can do as regards their obligations by liaising with the agent to find a resolution and regularly keeping me up to date. He has also been patiently answering my queries. I can only say that his outstanding professionalism and efforts put the agent to shame. Dean, you are a great credit to flatfair. I cannot thank you enough for your all your efforts and assistance.

John Stephens, Landlord | May 2025

I posted a 5-star review for flatfair on Trustpilot because I found their service very good and clear. I can’t fault the information they sent or their website. I’m surprised I’ve not encountered them before as it seems such a better arrangement than the usual deposit schemes. Many thanks for all your help.

Andrew, Landlord | April 2025

Tenant FAQ's

What exactly is Tenant Guarantor?

Tenant Guarantor replaces the need for you to provide a traditional guarantor. If you’re approved and pay the one-off fee, flatfair will act as your guarantor for rent only, for the full tenancy term (up to 3 years including renewals).

How much does Tenant Guarantor cost?

You pay a one-off fee equal to 4–6 weeks’ rent depending on your referencing outcome and risk tier. No subscription unless the tenancy renews.



Do I still need a guarantor?

No — if you use Tenant Guarantor, you do not need a private guarantor, flatfair acts as your guarantor.

What does Tenant Guarantor cover?

Your share of rent only. It does not cover utilities, council tax, damage, or cleaning.

Can international students or new-to-UK tenants apply?

Yes. You can qualify with Right to Rent, Open Banking, student documentation, or visa evidence.

Does this affect my credit score?

No. The application does not affect your credit score, though unresolved arrears may impact future credit.

What happens if I fall behind on rent?

flatfair mediates payment plans or a Deed of Surrender. If flatfair pays the landlord, you owe flatfair the repayment.

Does this cover joint tenancies?

Yes — but only your proportion of the rent.

How long does the cover last?

Up to 3 years, including renewals. A new fee applies when renewing.

What do I need to apply?

Right-to-Rent ID, Open Banking, proof of income or funds, visa, or student letters depending on your case.

 

Is this insurance?

No — it is a guarantor service, not insurance.

 

Can I cancel?

You can cancel within 14 days if the tenancy hasn't started.

Letting & Agent FAQ's

What does flatfair guarantee?

Maximum of 12 months’ rent or £100,000 whichever is lower and up to £10,000 of legal eviction costs for the named tenant(s). Rent only.

How does the service work if arrears occur?

Notify flatfair within 14 days, then every 7 days. flatfair mediates. At 61 days, you may submit a claim; flatfair may make an Offer to purchase arrears.



What is not covered?

Damage, utilities, council tax, agent fees, fines, cleaning or non-rent legal disputes.

What are my obligations?

Collect 1 month upfront rent; take a 4-week deposit (or £250 for students); share documentation; notify arrears on time; accept Deeds of Surrender; engage in mediation.

How does it work with joint tenancies?

Coverage applies only to the covered tenant’s rent share.

Can I start eviction myself?

Not without flatfair’s written approval.

What if the tenant abandons the property?

Notify flatfair within 14 days and re-list promptly. Offers only cover arrears until the point it could be re-let.

When will I be paid?

Within 21 days after accepting an Offer.

Do I use the deposit first?

Yes. flatfair only pays after deposit (or deposit alternative) deductions.

What if the service starts after tenancy start?

The first 90 days of arrears are excluded.

 

What documentation is required?

Tenancy agreement, rent ledger, arrears evidence, and deposit proof.

 

Can I cancel?

You can cancel within 14 days if the tenancy hasn't started.

Letting Agent Partner FAQ's

What is flatfair’s Tenant Guarantor service?

A modern alternative to guarantors enabling faster lets and fewer fall-throughs.

How does it help us let faster?

By approving tenants who fail standard referencing but are reliable, especially students and international movers.



How does it work with flatfair’s No Deposit product?

Perfectly — no deposit + no guarantor = faster move-ins, happier tenants, and less admin.

How do agents earn revenue?

Through revenue share on every Tenant Guarantor sale and No Deposit product.

What’s covered for landlords?

Up to maximum of 12 months’ rent or £100,000 whichever is less + £10,000 legal fees with full arrears workflow management.

Does flatfair have a track record?

Yes — thousands of landlords and agents use flatfair for No Deposit with industry-leading outcomes.

What tenants typically use it?

International renters, students, contractors, new-to-UK workers, and those with thin credit files.

How long does coverage last?

Up to 3 years; tenants pay again at renewal.

How does flatfair handle arrears?

flatfair supports mediation, payment plans, recovery, and eviction (where applicable).

How do we get started?

Sign up, receive quick training, start referring tenants, and earn revenue share immediately.

 

Is this insurance?

No — it is a guarantor service, not insurance.

 

Can I cancel?

You can cancel within 14 days if the tenancy hasn't started.

 

Ready to sign up?